Getting started & daily use
Day-to-day use of your kiosk, from opening up to closing down.
By Jason and 2 others3 authors10 articles
- 1.0 - How does a customer check-in at home?Have a look at this quick video demonstration and you will see how customers can check in from home.
- 1.1 - How does a customer check-in at a kiosk?Have a look at this quick video demonstration and you will see how customers can check in using the kiosk in your dealership.
- 1.2 - How do I manage my customers with the Tjekvik Appointment Manager?In less than 3 minutes, this video will show you how to use the Tjekvik Appointment Manager to check your customers in and out.
- 1.3 - How to checkout a customer and collect paymentSee how to prepare your appointments for checkout and send a payment link to the customer (Video 0:58)
- 1.4 - How do we update an appointment after the vehicle has been set for check-out?No problem! If your team prepared the vehicle for check-out you can still update the customer phone number, parking location and payment.
- 1.5 - How to reset your passwordIt happens to the best of us! This article shows you how to get back into your Tjekvik by resetting your password.
- 1.6 - How to create an "ad hoc" appointment for checkoutA service advisor can create an appointment to allow customers to pick up a rental, loan or demonstrator vehicle.
- How to use dual action "open locker" buttons in Appointment Manager?
- Two-factor Authentication (2FA)What is Two-factor Authentication, how does it work and how does it help?
- 3.3 - Check-out customers in the afternoonAllow customer to pick up their vehicle late afternoon and without incurring any additional costs.