Flows, branding & upsell
Brand your flows and add questions, services and upsell options.
By Mikkel1 author21 articles
- Notify customers about tomorrow's appointmentThe home check-in sms and email prompts the customers about tomorrow's appointment to motivate him or her to check in from home
- Prepare a customer for tomorrow's visitAdd a custom landing page in your home check-in to show images of your dealership and guide customers on what to do.
- Create a check-in or check-out flowCreate your check-in flows by following this guide
- Upsell products during check-inHow to create and promote value-added products during home and kiosk check-in
- Generate leads during check-inIncrease your sales opportunities by generating leads during customer check-in.
- Rename a kioskAlign communication in your dealership by customising your Tjekvik kiosk name
- Add your dealership branding to the kioskCustomise your Tjekvik kiosk with your brand logo and colour scheme
- Resize kiosk images (Windows 10)Crop and resize your images for beautiful product promotions, parking image and landing page
- Resize kiosk images (Windows 11)Crop and resize your images for beautiful product promotions, parking image and landing page
- Encourage customers to use the kioskThe formula to success is to promote self-service at 1) Booking, 2) Pre-call, 3) Home check-in, 4) Arrival at dealer, and 5) Inside shop.
- Nudging and signage examples that increase kiosk useVisual ideas to create a guiding service reception area for your dealership.
- Set up the key drop (outdoor kiosk)If you have an outdoor key drop box or letterbox you can use the Tjekvik QR code to check in customers outside of your normal business hours
- Point customers to your OEM app or portalSupport for OEM mobile applications or Customer portal in self-service flows.
- Set up upsell products with smart rulesIncrease your sales opportunities by generating leads during customer check-in. Boost customer satisfaction during customer check-out.
- Set up the Christmas theme for home and kiosk flowsBranded Customer Journey
- Set up questions and add smart rulesIncrease your sales opportunities by generating leads during customer check-in. Boost customer satisfaction during customer check-out.
Flow configuration
Set up the check-in and check-out steps your customers see.
Seasonal campaigns
Seasonal themes and campaigns for your flows.
- Refresh your added-value offers each seasonAs we see the rise in temperatures, make sure you have updated your added value items and questions with seasonal offers.
- Added Value Items for Autumn and WinterConsider changing your added value item range to reflect the weather conditions and present your customers with new relevant offers.
- Make the most of the warmer months and refresh your Tjekvik offers for the Summer.Update your Tjekvik added value item range to reflect the weather conditions and present your customers with new relevant offers.
- Update your Tjekvik added value items for Winter ☃️As we see the drop in temperatures, make sure you have updated your added value items and questions with seasonal offers.