Flows, branding & upsell
Brand your flows and add questions, services and upsell options.
By Alexey and 2 others3 authors21 articles
- 2.0 - Notify your customers about tomorrow's appointmentThe home check-in sms and email prompts the customers about tomorrow's appointment to motivate him or her to check in from home
- 2.1 - Prepare your customer for tomorrows visitAdd a custom landing page in your home check-in to show images of your dealership and guide customers on what to do.
- 2.2 - Create your flowsCreate your check-in flows by following this guide
- 2.2 - Upsell products during check-inHow to create and promote value-added products during home and kiosk check-in
- 2.3 - Generate leads during check-inIncrease your sales opportunities by generating leads during customer check-in.
- 2.4 - How to rename your Tjekvik kioskAlign communication in your dealership by customising your Tjekvik kiosk name
- 2.5 - How to brand your Tjekvik kioskCustomise your Tjekvik kiosk with your brand logo and colour scheme
- 2.6 - How to adjust your images (Windows 10)Crop and resize your images for beautiful product promotions, parking image and landing page
- 2.6 - How to adjust your images (Windows 11)Crop and resize your images for beautiful product promotions, parking image and landing page
- 2.7 - Boost self-service by "nudging" the customer at 5 key touchpointsThe formula to success is to promote self-service at 1) Booking, 2) Pre-call, 3) Home check-in, 4) Arrival at dealer, and 5) Inside shop.
- 2.8 - Examples of real-world nudging, signage and social media posts to increase usage of self-serviceVisual ideas to create a guiding service reception area for your dealership.
- 2.9 - How to set up an outdoor key dropIf you have an outdoor key drop box or letterbox you can use the Tjekvik QR code to check in customers outside of your normal business hours
- How to encourage Customers to use OEM mobile app or customer portal via home and/or kiosk flow?Support for OEM mobile applications or Customer portal in self-service flows.
- How to set-up upsell products and add Smart Rules?Increase your sales opportunities by generating leads during customer check-in. Boost customer satisfaction during customer check-out.
- How to set-up Christmas Theme for home & kiosk flows?Branded Customer Journey
- How to set-up questions and add smart rules?Increase your sales opportunities by generating leads during customer check-in. Boost customer satisfaction during customer check-out.
Flow configuration
Set up the check-in and check-out steps your customers see.
Seasonal campaigns
Seasonal themes and campaigns for your flows.
- Now is the time to ‘Spring Clean’ your offers on your Tjekvik software.As we see the rise in temperatures, make sure you have updated your added value items and questions with seasonal offers.
- Added Value Items for Autumn and WinterConsider changing your added value item range to reflect the weather conditions and present your customers with new relevant offers.
- Make the most of the warmer months and refresh your Tjekvik offers for the Summer.Update your Tjekvik added value item range to reflect the weather conditions and present your customers with new relevant offers.
- Update your Tjekvik added value items for Winter ☃️As we see the drop in temperatures, make sure you have updated your added value items and questions with seasonal offers.