Getting started & daily use
Day-to-day use of your kiosk, from opening up to closing down.
By Mikkel1 author10 articles
- How a customer checks in from homeHave a look at this quick video demonstration and you will see how customers can check in from home.
- How a customer checks in at the kioskHave a look at this quick video demonstration and you will see how customers can check in using the kiosk in your dealership.
- Manage customers in Appointment ManagerIn less than 3 minutes, this video will show you how to use the Tjekvik Appointment Manager to check your customers in and out.
- Check out a customer and collect paymentSee how to prepare your appointments for checkout and send a payment link to the customer (Video 0:58)
- Update an appointment after check-out has startedNo problem! If your team prepared the vehicle for check-out you can still update the customer phone number, parking location and payment.
- Reset your passwordIt happens to the best of us! This article shows you how to get back into your Tjekvik by resetting your password.
- Create an ad hoc appointment for check-outA service advisor can create an appointment to allow customers to pick up a rental, loan or demonstrator vehicle.
- Use dual-action open locker buttons
- Set up two-factor authentication (2FA)What is Two-factor Authentication, how does it work and how does it help?
- Check out customers in the afternoonAllow customer to pick up their vehicle late afternoon and without incurring any additional costs.