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General IT Settings

How to setup and connect the Tjekvik service.

Jason Dwight avatar
Written by Jason Dwight
Updated over a week ago

Important Network Information:

Please share this article, Network Deployment Recommendation for Outdoor and Indoor Kiosk regarding network requirements with your dealership IT Team.

After confirming Network Requirements with your IT Team, we recommend that you go through all 3 steps below to ensure a seamless operation. Depending on your network restrictions, the service may be able to operate with fewer settings.

1. Install your kiosk via standard connections (Required)

  • Indoor: Power: 110V / 220V

  • Outdoor: Power: 220V

Internet: LAN cable

To ensure reliable performance, our suggested minimum speeds are:

  • 50 Mbps download

  • 20 Mbps upload

2. Whitelist Tjekvik in your email spam filter (Recommended)

Please whitelist the following email senders to avoid operational emails from Tjekvik that could end up in Spam/Junk.

  • mail.tjekvik.com

  • mail.tjekvik.app

And in particular, allow emails from Tjekvik support [email protected] to pass through to your employees.

3 . Create a local email address for backing up appointments (Recommended)

Tjekvik delivers an email with the appointment documentation, including the customer signature, upon check-in and check-out. In that way, you will always have every appointment available in a dedicated email mailbox. Tjekvik does not hold a backup with this information, so you will need a dedicated mailbox for this.

We suggest that you create a dedicated email and register it in the General shop settings in the Tjekvik Dashboard.

For example: [email protected]

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