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EN-Lock System Upgrade Guide (s/n 44022230324 and higher)

For Serial Numbers 44022230324 and higher, this upgrade to your Outdoor kiosk will improve reliability and performance, ensuring trouble-free use for you and your customers.

Written by Jason Dwight

Note: For kiosks with serial numbers UP to 44022230323, follow the instructions linked HERE

Required Tools

  • Standard screwdriver

  • 7mm socket to remove nuts

  • 90-degree screwdriver or wrench with PH2 bit (Philips head)

  • Cable cutters/scissors

Package Contents

  • Required for Locker Upgrade:

    • 10 × EN-lock units (new)

    • 10 × EN-lock cable sets (green, yellow, white, double red)

      • Plus one spare cable in case of damage during upgrade

    • 1 × Replacement lockerboard unit

    • Return packaging materials

    • Cable ties

  • Optional and Spare Parts:

    • 6 × Washers for front door adjustment (4 plus 2 spare)

    • Extra mounting screws for EN-lock (These may only fit certain models, instead reuse the screws from old EN-lock)

    • 10 × EN-lock cable sets (green, yellow, white, double red)

      • Plus one spare set for emergency replacement

Before working on the kiosk

Before opening either door, you will need to disable the alarm for your outdoor kiosk by going into the Terminal page in your Appointment Manager.

Next, open the top and rear doors of the kiosk with your unique key. Instructions are HERE if you have any questions.

Inside the top of the kiosk:

In the top of the kiosk, turn off power at the main power switch by pressing the blue switch down.

And then switch off the UPS mounted above the main power switch:

Installation Procedure

Section 1: Accessing the Lockerboard

Using the same unique key, open the inner door of your kiosk.

Layout of kiosk interior

Every locker has a EN-lock and a Mechanical lock. In the image below, the lockers are numbered from 1 to 10, with the EN-lock (in yellow below), and the Mechanical lock (in green). The lockerboard is mounted to the top (in red circle).

Section 2: Disconnecting the Original Lockerboard

The lockerboard is mounted on a metal mounting plate, which is attached to the cabinet. To remove the lockerboard and mounting plate together, remove the 4 nuts shown in yellow circles below, and save these 4 nuts for use later.
​NOTE: Be careful when removing these nuts as they can fall and get lost in the kiosk.

Carefully cut the nearest cable ties, shown with green arrows above, to allow more movement.

Then carefully remove the 4 small screws (in each corner) that hold the lockerboard to the metal mounting plate. Keep the mounting plate and screws nearby as you will need them in the next step. Then you will have this:

Now attach the metal mounting plate to the new lockerboard using the same 4 screws from the previous step. (see previous image for reference on how it should look)

Section 3: Connecting the New Lockerboard

With the new and old lockerboards in front of you, facing the same direction, you can start to move wires from the old lockerboard to the new lockerboard.

In the image below, the old board is on top, and the new board is below. At the bottom left, there are 3 connections to move to the corresponding socket in the new board. As shown below, move cable #1 to socket #1, cable #2 to socket #2 and cable #3 to socket #3.

Then, unplug the 2 cables on the left (in blue boxes) and plug into the new lockerboard, ensuring a solid connection.

Connecting the lockers to the lockerboard

Lockerboard Connection Layout

  • Mechanical lock cables (white, yellow, black, red): Connected to inner row on lockerboard (red boxes below)

  • EN-lock cables (red, red, white, yellow, green): Connected to outer row on lockerboard (yellow boxes below)

  • Both lock types connect to corresponding numbered outputs and the board is numbered OUT1, OUT2, etc.

  • All locker numbers 1 - 10 are shown here.

Locker Cable Transfer Process

In this step, you will be disconnecting locker cables from the old lockerboard and connecting to the new lockerboard.

  1. Start with OUT1 in the top left of the board, unplug both cables from the old lockerboard and connect the same location (OUT1) on new lockerboard.

    For example, #6 and #7 shown here:

  2. Always working in pairs, remove both OUT2 cables from the old lockerboard, and connect both to OUT2 on the new lockerboard. Then do the same for OUT3, OUT4, etc.

  3. Continue until you have transferred all pairs of cables to the new lockerboard.

  4. After removing these cables, the old lockerboard is now completely detached from the kiosk and can now be put in the return packaging to go back to Tjekvik.

Section 4: EN-Lock Replacement Process

Complete the following steps for each locker, one at a time, starting with locker #1:

  1. Starting from Locker #1, there are 3 Philips bolts holding the locker in place, using a ratchet wrench or similar tool, unscrew them. (The bolts may require a little shaking to yield. After unscrewing, you can use flat screwdriver to lift them)

    NOTE: save the bolts to re-use when attaching the replacement EN-locks

  2. Disconnect the cables going into the EN-lock as shown, and remove the old EN-lock unit.

Installing New EN-Locks

  1. Store the old EN-lock in return packaging for shipment to Tjekvik

  2. Prepare the new EN-lock

    • Remove from packaging

    • Important: Insert the three mounting screws into the EN-lock BEFORE placing the new EN-lock into position.

  3. Position the new EN-lock into place.

    NOTE: If you cannot place an EN-lock into position, check that that locker door is not open (on the front of the kiosk). If it is open, close it and you will be able to place the new EN-lock in its position.

  4. Secure each EN-lock with the three mounting screws.

  5. Attach the cables from the new EN-lock to the same pair of cables you disconnected when you removed the old lock.

  6. Repeat the process for Locker #2, then Locker #3, until all are completed.

Section 6: System Testing and Final Assembly

  1. Power on the kiosk system

  2. Execute comprehensive locker test

    • Test all 10 lockers for proper opening function, using Appointment Manager to open them individually, going from #1 to #10. If any locker does not open, or opens the incorrect locker, there is a misplaced cable to check.

    • If all lockers opened correctly, do a final test using the Open All Lockers Function. Instructions are HERE.

    • If you have any problems with these tests, please contact Tjekvik Support on [email protected]

  3. Install new lockerboard: If testing lockers was successful, the lockerboard can be mounted to the inside-top of the cabinet using the same nuts used when you detached the old lockerboard.

  4. Then close and secure all access panels.

Section 7: Return and Disposal Procedure

  1. Package components for return

    • Place all old EN-locks in provided packaging

    • Maintain packaging integrity for shipping

  2. Dispose of non-returnable items

    • Place old lockerboard in red disposal bag

    • Dispose of old cables in accordance with environmental regulations

  3. Obtain return shipping

Optional Installation: Front Door Adjustment

If the front door (containing the touchscreen) requires excessive force to open and close, this can be fixed quickly and easily:

  • Remove the 4 nuts to take the lock off the front door.

  • Place 4 of the provided washers onto the lock mounting points.

  • Then reattach the lock using the same nuts as before. Test the door by locking and unlocking. You should not need as much force to open the door now.

Important Notes

  • Spare parts included: One extra cable set for emergency replacement, plus 2 spare washers for the front door adjustment.

  • Technical support: Contact Tjekvik technical support for installation assistance [email protected]

Related Articles
How to replace an EN-lock: Outdoor kiosk
Outdoor - Replacement Screen - How To
EN-Lock System Upgrade Guide (s/n 44022230323 and lower)
Replacing a Mechanical Lock (Outdoor)
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