Skip to main content
All CollectionsHow to install and maintain your Tjekvik Indoor solutionSoftware
How to retrieve the TeamViewer credentials from your Indoor kiosk
How to retrieve the TeamViewer credentials from your Indoor kiosk

In some cases, the TeamViewer ID and Password are not available to Tjekvik, so you will need to find them on the kiosk.

Jason Dwight avatar
Written by Jason Dwight
Updated over 5 months ago
  1. With your kiosk on and connected to a usable network, plug a keyboard into one of the USB ports on the back of the kiosk, at the bottom of the machine.

  2. On your keyboard, hold down Control + Escape to bring up this menu, then use the arrows on your keyboard to go to Internet, then TeamViewer:

  3. This may bring up your TeamViewer credentials, or the window you need may be hidden behind the main Check In window.

  4. If you cannot see the TeamViewer credentials, use Alt + Tab to bring up this:

  5. Press Alt+Tab on your keyboard to select the TeamViewer window:

  6. If you still see this white page, you can minimise this using the touchscreen:

  7. The TeamViewer credentials will be visible now:

Did this answer your question?