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No Network To Kiosk

Kiosk Has no Network?

Written by Alexey Krasilnykov

Here are several steps to take if you have noticed the kiosk is powered off or has no power in it.

  • Has there been a power cut/network outage in the Dealership? Has your local IT Dept. changed anything? Test to see if everyone else has network.

  • Check the network cable is properly plugged into the kiosk/wall and hasn't been physically damaged. (Test another network socket/Network Cable)

  • Using the keys provided, unlock the rear bottom panel of the kiosk, on the left-hand side you will see the PC unit. Locate the network cable adapter plugged into it and check to see if there are link lights (Green/Amber)on it.

  • If the network adapter connected to the PC Unit does not have a Link Light, unplug and connect the network cable from the Wall/Floor socket directly to the PC.

If the Kiosk still hasn't got a network connection after these tests then please contact [email protected], and we will investigate.

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